Shipping Policy
Shipping Policy
Order Processing Time
All orders are dispatched within 1–3 business days (Monday to Saturday, excluding Sundays and public holidays) from the date of order placement.
Shipment Tracking
Once your order is shipped, you will receive a tracking link via SMS and WhatsApp so you can monitor your delivery in real time.
Estimated Delivery Time
Delivery timelines vary by location:
- Metro Cities: 3–6 business days
- Tier-2 Cities: 4–8 business days
- Remote Areas / Northeast India / Jammu & Kashmir: 6–11 business days
These are estimates and may vary due to courier delays, weather conditions, or public holidays.
Courier Partners
We ship through trusted courier partners to ensure safe and timely delivery:
- Bluedart
- Delhivery
- Ecom Express
- India Post
- DTDC
Payment Options
We accept Prepaid payments. Prepaid orders enjoy ₹99 off on your order.
Cash on Delivery (COD) is available with a ₹99 COD handling fee.
Refused or Undelivered Shipments
If a shipment is refused or returned undelivered due to customer unavailability or incorrect address, a refund will be processed after deducting ₹199 as logistics charges. Refunds are initiated within 7 working days of the returned package being received by us.
Contact Us
For any shipping-related queries, feel free to reach out:
- Phone / WhatsApp: +91 9831879122
- Email: shilpibiswas2206@gmail.com